For agents & teams

Your name goes
on the referral.

Protecting it is the job.

When you hand a client a contractor’s name, you are lending them your judgement. If the work drags, the scope creeps, or nobody answers the phone in week three, that lands on your relationship before it lands on ours. Everything below is built around that fact.

Send us an inspection report Add Grandmark to your vendor list

01 — What actually goes wrong

Repairs rarely fail
on the workmanship.

They fail on the parts nobody quoted: the item that turned out to be three items, the change that was never written down, the completion nobody can evidence, the week of silence before the closing date.

Where the closing slips

How Grandmark answers it

The scope grows after work starts

The scope is written from the inspection report before anything is priced. Where an item is likely to open up, we say so at the scope stage rather than discovering it with the wall open.

Changes appear on the invoice

Change orders are written, priced, and approved before the work proceeds. Nothing reaches an invoice that was not agreed in advance.

Nobody can say where it stands

One accountable point of contact from scope through closeout. You are not routed to a dispatcher or a shared inbox.

Completion cannot be evidenced

Photographs and itemized completion are assembled as the work happens, in a form that can be forwarded to a lender or title company without editing.

The contractor takes on too much

Grandmark works at $25,000 and under. Work beyond that band is referred out rather than stretched to fit, and we tell you before we tell your client.

Your client is left managing trades

Where a specialist trade is needed, we engage and coordinate it — it is not handed to the homeowner to arrange.

The referral is yours. Protecting it is ours.

Qualify before you commit

02 — What it looks like from your side

Four points of contact.
No chasing.

You should never have to ask where something stands. These are the moments you hear from us, whether or not you prompt them.

On receipt of the report

We read the original document and come back with a plain read: what is ours, what is not, and anything in the list likely to become larger than it appears on paper. If it is not ours to do, that answer comes back quickly and without a pitch attached.

At the scope

An itemized scope written against the report, priced line by line. Items are traceable back to the report language, so your client can see exactly what was negotiated and exactly what is being performed.

III

If anything changes

Before it changes. A written change order, priced, requiring approval before the work proceeds. If a change puts the date at risk, you hear that at the same time, not at the end.

At completion

A closeout package: scope as performed, photographs, itemized completion against the original report, and lien waivers from every subcontractor. Forwardable as received.

03 — Preferred vendor

Adding us
to your list.

Grandmark is referral-first. A vetted vendor list is not a formality: it is how a team creates a dependable route from an inspection report to documented completion.

If your brokerage or team maintains a vetted vendor list and you need documentation to add us, ask. Certificates of insurance are available on request, and we will complete whatever intake form your office uses.

What we will not do is trade on your name. We do not publish client or partner names, we do not use a referral as a marketing claim, and nothing that passes between us appears on this site.

Add Grandmark to your vendor list

04 — Evidence

Judge the work
by the record.

We do not publish client names or route anyone through review platforms — which would leave you nothing to go on. So here is the thing itself.

A complete closeout package, redacted of names and identifiers. It shows the certification, itemized completion traced back to the inspection report, the items we declined and the reasons, change orders shown as changes, the photographic record, and subcontractor waivers.

Read it before you put us in front of a client. It is a better reference than a phone call, because it is the actual work product rather than an opinion about it.

Sample closeout package (PDF)

If you still want a name

Direct references are arranged privately on request, with the partner’s permission. We ask first, every time, and we do not list anyone publicly.

What we will not do is trade on your name. Nothing that passes between us appears on this site.

05 — Response times

What we commit to,
in days.

A repair on a live transaction is a scheduling problem before it is a construction problem. These are the intervals we hold ourselves to, measured in business days.

Within 1 day — the read: You send the inspection report, appraisal, or condition. We come back with a plain answer: what is ours, what is not, and anything on the list likely to open up. A no arrives just as fast as a yes.
Within 3 days — the scope: An itemized scope priced line by line against the source document, from the date we have access to the property.
Within 5 days — the start: Work begins within five business days of written approval, or we tell you at the scope stage that it cannot.
Within 2 days — the record: The closeout package is delivered within two business days of completion, assembled as the work happened rather than reconstructed afterward.
Same day — the date at risk: If anything threatens the closing date, you hear it the day we know. Not at the end, and not after you ask.

If a date on your file cannot be met, that answer comes at the scope stage — before anyone commits.

06 — For your vendor file

What we can document.

Adding a contractor to a brokerage list means collecting documents. Here is what we can put in your hands.

Sample closeout package: The full nine-page record, redacted. Download →
Certificate of insurance: Issued with your brokerage named as certificate holder, on request.
Subcontractor identification: Any subcontractor engaged on your client’s job is identified in the closeout package by name, alongside the work they performed.
Scope band and licensure: Grandmark works at $25,000 and under; work beyond the band is referred out rather than stretched to fit. Trades requiring separate licensure — electrical, plumbing, mechanical — are not self-performed. They are subcontracted to licensed contractors, named with license numbers in every closeout package.
Workmanship warranty: One year on our workmanship, stated in writing before work begins. Material defects are not covered.
W-9 and your own vendor forms: On request. We will complete whatever intake, approval, or compliance form your office uses.

Everything on that list is a document we will send you.